台灣 ・ Legal
In case of any discrepancy between language versions, the Traditional Chinese version prevails.
Version: v1 Effective date: 2026-06-01 Last updated: 2026-06-22
Welcome to the Cosmartor mobile application (iOS / Android, the "App") and related services (collectively, the "Service") provided by Duomei International Industrial Co., Ltd. (Chinese name: 多美國際實業有限公司; the "Company", "we", "us").
By downloading, installing, opening, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms of Service (the "Terms"), together with the applicable End User License Agreement (EULA) and Privacy Policy. If you do not agree, do not use the Service.
If you have not reached the age of full legal capacity, you may use the Service only after your legal guardian has read and agreed to these Terms.
3.1 The Service primarily allows you, through the App, to connect via Bluetooth (BLE) to a Smart Control Box installed on your vehicle and to configure, adjust, and monitor the Suspension System, read diagnostic trouble codes (DTCs), and perform firmware updates.
3.2 App-only access. You understand and agree that the only authorized means of accessing or controlling the Smart Control Box and Suspension System is by using the Company's App. You shall not communicate with, read from, or write to the Smart Control Box, Device Firmware, or Suspension System ECU using any software, tool, interface, or method not provided or authorized by the Company (including, without limitation, custom programs, third-party apps, or unauthorized diagnostic-tool commands).
3.3 Certain features may require an internet connection, a valid Account, and compatible hardware versions to function.
4.1 You shall provide accurate, current, and complete registration information and keep it updated.
4.2 You are responsible for safeguarding your credentials (email/password or third-party sign-in) and for all activity under your Account. Notify the Company immediately of any unauthorized use.
4.3 You may delete your Account at any time within the App. The effects of deletion and the scope of data retention/erasure are described in the Privacy Policy. The Company may also suspend or delete Accounts in the circumstances set out in these Terms.
Suspension settings directly affect vehicle handling, braking, and driving safety. Please read this section carefully.
5.1 Professional installation. The Smart Control Box and Suspension System must be installed, configured, and calibrated by technicians authorized by the Company in accordance with specifications. Unauthorized installation or modification may cause system failure, property damage, or personal injury.
5.2 Do not operate while driving. You shall not change suspension settings via the App while the vehicle is in motion. Any adjustment must be made only when the vehicle is fully stopped, safely parked, and in compliance with applicable law.
5.3 Compliance and judgment. You shall comply with all road-traffic and vehicle-safety laws applicable where the vehicle is used. Any setting of ride height, stiffness, or other parameters must remain lawful and safe. You bear ultimate responsibility for your setting choices and their consequences.
5.4 Faults. If the App or device indicates a fault, warning, or abnormal state, stop using the affected functions and have the vehicle inspected at an authorized service location as soon as possible.
5.5 The Service is an aid for configuration and monitoring only; it does not replace the driver's duty of care over the vehicle and does not guarantee the prevention of all accidents or damage.
6.1 All intellectual property rights in the Service, App, Smart Control Box, Suspension System, and Device Firmware — including software, source and object code, communication protocols, interfaces, designs, trademarks (including "Cosmartor"), text, images, and other content — are owned by the Company or its licensors and are protected by the laws of the Republic of China (Taiwan) and international law.
6.2 Except as expressly granted in these Terms and the EULA, no intellectual property rights are assigned or licensed to you.
6.3 The detailed scope and restrictions of the license (including the prohibition on reverse engineering) are governed by the EULA.
When using the Service, you shall not:
(a) access or control the Smart Control Box, Device Firmware, or Suspension System by any unauthorized means in breach of Section 3.2; (b) reverse engineer, disassemble, decompile, decrypt, extract firmware images from, or otherwise attempt to derive the source code or internal logic of the App, Smart Control Box, Device Firmware, or any related software (except to the minimum extent that such restriction cannot be prohibited by law — see the EULA); (c) circumvent, remove, or defeat any technical protection measure, access control, pairing mechanism, or security feature; (d) reproduce, distribute, rent, lend, resell, or sublicense the Service or Device Firmware without authorization; (e) upload or introduce malware or viruses, or otherwise interfere with or disrupt the Service or its servers; (f) access the Service in a bulk or abnormal manner via bots, scrapers, or similar means; (g) use the Service for any unlawful purpose or to infringe the rights of others or violate public order and morals; (h) impersonate others or provide false information.
8.1 The Company may release updates to the App and Device Firmware (including OTA updates to the Smart Control Box) to fix defects, improve security, or add features.
8.2 Some updates are necessary for the continued use, compatibility, or security of the Service. You agree the Company may provide and apply such updates; failure to install required updates may render the Service wholly or partly unavailable.
8.3 When performing a Device Firmware update, follow the App's instructions and keep the vehicle power and Bluetooth connection stable. Do not interrupt the connection or power during the update.
Account sign-in and authentication may be provided through third-party services (such as Google or Apple). Your use of such services is also subject to their respective terms and privacy policies. The Company is not responsible for the availability or content of third-party services.
10.1 To the maximum extent permitted by law, the Service is provided "as is" and "as available". The Company makes no express or implied warranty of merchantability, fitness for a particular purpose, uninterrupted or error-free operation, security, or conformity to your specific requirements.
10.2 The Company does not warrant that the Service, the Bluetooth connection, or firmware updates will be uninterrupted or error-free, or that all Suspension System faults will be detected or reported in real time.
10.3 Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory law (including the Consumer Protection Act), such as liability for intent or gross negligence, or for harm to life, body, or health.
11.1 To the maximum extent permitted by law, the Company is not liable for indirect, incidental, consequential, or punitive damages, or for loss of profit, goodwill, or data, arising from the use of or inability to use the Service.
11.2 To the maximum extent permitted by law, the Company's total aggregate liability under these Terms is limited to [ the total amount you paid for the Service in the twelve (12) months before the claim arose / or NT$ [amount] ].
11.3 This Section does not apply to liability that cannot be limited under mandatory law.
12.1 The Company may add to, modify, suspend, or terminate all or part of the Service for operational, technical, legal, or safety reasons, with prior notice where practicable.
12.2 If you breach these Terms, the Company may suspend or terminate your access or delete your Account without prior notice.
12.3 Provisions that by their nature should survive (e.g., intellectual property, limitation of liability, governing law) continue to apply after termination.
The Company may amend these Terms from time to time. Amended Terms will be posted in the App or on the Company's website with an effective date. For material changes, the Company will notify you through the App and may require you to re-confirm your agreement. Continued use after the changes take effect constitutes acceptance.
14.1 These Terms and any dispute relating to them are governed by the laws of the Republic of China (Taiwan), excluding its conflict-of-laws rules.
14.2 The parties agree that the [ Taiwan Taipei District Court ] shall be the court of first instance for disputes arising from these Terms, without prejudice to mandatory jurisdiction rules such as those under the Consumer Protection Act.
15.1 If any provision is held invalid or unenforceable, the remaining provisions remain effective.
15.2 The Company's failure or delay in exercising any right does not constitute a waiver.
15.3 In case of discrepancy between language versions, the Traditional Chinese version prevails.
Duomei International Industrial Co., Ltd. (多美國際實業有限公司) Address: 11F.-2, No. 65, Songde Rd., Xinyi Dist., Taipei City 110031, Taiwan (R.O.C.) Website: https://www.cosmartor.com.tw Support: support@cosmartor.com.tw